Frequently Asked Questions
We will have information about our app, and how to use it at the table in your restaurant, or in your room if you are staying at a hotel that is offering room service through DearWaiter. The information will cover how to start using DearWaiter with a few simple steps. Waiters and staff will also promote it and walk you through the process to make it as simple as possible for you as a user.
DearWaiter is currently in development, but we are looking for pilot customers to start using the system and influence the development. Please get in touch via the contact page if you are interested, we would love to hear from you.
You can choose to add tip before you press checkout and pay for your order. If you would like add a tip after you have left the restaurant, you can do so for up to a week following your visit.
We will accept all major credit and debit cards. We will also accept Apple pay and Google pay.
You can press the “call the waiter” button in the app. The restaurant staff will receive your request and be right with you.
